Grievance Redressal Process

Grievance Redressal Process

Grievance Redressal Process

  • Clients can seek clarification to their query and are further entitled to make a complaint in writing, orally or telephonically. An email may be sent at support@thewisestock.onmicrosoft.com.
  • Alternatively, the Investor may call on 91-8722748556.
  • A letter may also be written with their query/complaint and posted at the below mentioned address: No. #40, 12th Main Road,14th cross, Sector 6, HSR Layout Bangalore 560102.
  • The client can expect a reply within 21 days of approaching the Research Analyst.
  • In case client is not satisfied with our response they can lodge grievance with SEBI at https://scores.sebi.gov.in/ or may also write to the office of SEBI.
  • After exhausting the above options for resolution of the grievance, if the investor/client is still not satisfied with the outcome, they can initiate dispute resolution through the ODR Portal.
  • For more details about the ODR mechanism, fees, timelines etc., kindly visit: https://smartodr.in/login
  • Details of Compliance Officer:
    1. Name: Compliance Manager
    2. Contact No.: 91- 8722748556
    3. Email: support@thewisestock.onmicrosoft.com